Contact FitIt

We'd love to hear from you.

Questions about the app, your account, a partnership or the press — send us a note and we'll get back to you. Feature requests and honest feedback are especially welcome.

This form is a placeholder for the support pipeline. When configured, messages go to helpdesk.bylancer@gmail.com (the email address is set in the site configuration in assets/js/main.js). In the meantime, you can email helpdesk.bylancer@gmail.com directly.

Response expectations

Support responses are currently placeholder configuration. We aim to reply to genuine enquiries within a few business days once the support channel is live — and we'll update this page to state real response times then.

Email us directly

Prefer email? helpdesk.bylancer@gmail.com is the address to use.

For questions about how the app works, you'll often find a faster answer in the FAQ, the how-it-works guide or the weight-loss guide.

Before you reach out

  • · Answers to common questions live in the FAQ.
  • · Our privacy policy explains how we handle your data.
  • · FitIt provides wellness information, not medical advice — see our health disclaimer.

Ready to start training at home?

Get FitIt free and build a routine that actually fits your week — no gym required.

Download for iOS Download for Android

Free download · Cancel anytime

Download FitIt Google Play