Privacy Policy

 

Your privacy matters to us. This Privacy Policy explains what data we collect, how we use it, and your rights. By using FitIt – Weight Loss at Home ("FitIt", "We", "Us", or "Our"), you agree to the practices described in this Privacy Policy.

 

1. Who We Are

 

FitIt – Weight Loss at Home is a mobile fitness and wellness application designed to help users follow home workout routines and support their weight loss and fitness goals.

The FitIt mobile application ("App") is available through the Apple App Store and Google Play Store. This Privacy Policy applies to users of the App worldwide.

If you have any questions about how we handle your data, you can contact us using the details provided at the bottom of this page.

 

2. What Data We Collect

FitIt does not require you to create an account. We collect only the information necessary to operate, maintain, and improve the App.

Data we may collect includes:

• Device information, such as device type, operating system version, and device identifiers
• App usage data, such as screens visited, features used, and session duration
• Subscription and purchase status through the Apple App Store or Google Play Store
• Crash reports and performance data to help identify and fix technical issues
• Analytics events, such as workouts started, workouts completed, and subscription or paywall interactions

We do not collect your name, email address, or other directly identifying personal information unless you voluntarily contact us for support or another reason.

 

3. How We Use Your Data

 

We may use the data we collect to:

• Operate and maintain the FitIt App and its features
• Improve workout content, app functionality, and user experience
• Verify subscription status and restore eligible purchases
• Understand how users interact with the App
• Detect, investigate, and fix bugs, crashes, and performance issues
• Comply with applicable legal obligations

We do not sell your personal data to third parties.

 

4. Third-Party Services

 

FitIt may use trusted third-party services to operate and improve the App. These services may process limited information on our behalf.

These services may include:

• Apple App Store and Google Play Store – for payment processing, subscriptions, and purchase management
• RevenueCat – for managing in-app subscriptions and purchase status
• PostHog or other analytics services – for app usage analytics and event tracking
• Crash reporting and performance monitoring services – to help maintain app stability and fix technical issues

Each third-party service operates according to its own privacy policy. We encourage you to review the privacy policies of these providers. We aim to share only the information necessary for these services to function.

 

5. No Account Required

 

FitIt does not currently require users to create a personal account or login. Subscription and purchase status may be verified through the Apple App Store or Google Play Store.

Because FitIt does not require a user account, we generally do not maintain a personal user profile containing information such as your name or email address.

This also means that we may not be able to provide account-related services such as password resets or account recovery because no traditional user account system is used.

 

6. Children's Privacy

 

FitIt is not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13.

If you believe that a child under 13 has provided personal information to us, please contact us and we will take appropriate steps to address the situation.

 

7. Data Retention

 

We retain analytics, technical, and usage information only for as long as reasonably necessary to operate, maintain, improve, and protect the App, or as required by applicable law.

Crash reports and performance information may be automatically deleted or anonymized according to the retention practices of the relevant service providers.

If you contact us directly for support, we may retain your communication for as long as reasonably necessary to respond to your request and manage support-related matters.

 

8. Data Security

 

We use reasonable technical and organizational measures designed to protect the information we process from unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

We encourage users to keep their devices and operating systems updated and to use appropriate security measures to help protect their devices.

 

9. Your Rights

 

Depending on your location and applicable data protection laws, you may have certain rights regarding your personal information, including:

• The right to request information about data related to you
• The right to request deletion of certain personal data
• The right to object to or restrict certain processing activities
• The right to request access to or portability of applicable personal data

Because FitIt does not require users to create personal accounts and may not directly collect identifying information, some of these rights may have limited application.

If you have contacted us directly and would like to make a privacy-related request, please contact us using the details below.

Users in the European Union, California, and other regions may have additional rights under applicable data protection laws.

 

10. Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time. When changes are made, we will update the "Last Updated" date at the top of this page.

If we make significant changes, we may provide additional notice through the App or by other appropriate means where required.

Your continued use of FitIt after an updated Privacy Policy becomes effective means that you acknowledge the updated policy, subject to applicable law.

 

11. Contact Us

 

If you have any questions, concerns, or privacy-related requests regarding FitIt or this Privacy Policy, please contact us:

FitIt – Weight Loss at Home
Support Email: helpdesk.bylancer@gmail.com

We aim to respond to support and privacy enquiries as soon as reasonably possible.